2022 Benefits

Other Benefits

Lutheran Senior Services (LSS) is committed to providing you with a comprehensive benefits package that’s an important part of your total compensation. These benefits include a wide range of options designed to meet the financial and health care needs of you and your family. Please find all the information you’ll likely need throughout this comprehensive website, including recorded presentations that provide a narrated overview of each benefit.  (view all of these presentations here.) If you have any questions, contact your Human Resources department.

Other Benefits Pages

Getting Started

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Retirement

Retirement Benefits

AUL OneAmerica

Member website: www.oneamerica.com
Member Customer Service Ph #: 800-249-6269
Plan Number: G62205

LSS partners with our employees to help them prepare for retirement. All employees may voluntarily elect to have money deducted from their paychecks to be invested for their own retirement. Additional details may be found in the “403b & Roth Savings Plans” section below. In addition to employees’ own voluntary contributions, employees eligible for the LSS Retirement Match may receive additional money from LSS as an employer match based on their contribution levels. The amount of the LSS Retirement Match is a way for LSS to partner with our employees to help them prepare for retirement, and additional details may be found in the “LSS Retirement Match Plan” section below.

To access a 13-minute recording of the “LSS Retirement Benefits” educational webinar offered across LSS in June 2019 by AUL OneAmerica, please visit this link.

Overview of LSS Retirement Benefits (Recorded presentation, 9 minutes)
LSS Retirement – Frequently Asked Questions (FAQ)

For More Information or To Enroll… Please visit AUL/OneAmerica’s website, call 800.249.6269, or speak with your Human Resources representative.

403b & Roth Savings Plans +

403b & Roth Savings Plans

With the 403(b) option, employees are able to save and invest money each paycheck using pre-tax dollars. Using “pre-tax” dollars means you’ll see tax savings related to your contributions now, and then when you withdraw money later taxes will be withheld.  Employees can also choose how the money is invested and in what amount according to the plan’s various investment options.

With the Roth option, employees are able to save and invest money each paycheck using post-tax dollars. Using “post-tax” dollars means you will not see tax savings related to your contributions now, but will not be taxed when you withdraw money later.  And just like with the 403b, employees can choose how the money is invested and in what amount according to the plan’s various investment options.

Eligibility Requirements: All employees are eligible to participate in the 403(b)/Roth plans upon employment, by electing to have money deducted from their paychecks to be invested for their retirement.

Plan Entry Date: Employees may enroll or make changes at any time after hire and throughout the year*. All enrollments and/or changes will be effective the first of the following month.

Employee Contributions: Generally you can contribute up to 80% of your wages, salary, earnings (and bonus, if applicable) or $20,500 for the 2022 calendar year, whichever is less, subject to plan and statutory limits.

Catch-up Contributions: Employees who are age 50 or over at the end of the calendar year can also make additional, catch-up contributions of up to $6,500 more in 2022 (in addition to the $20,500.00 limit).

*Our plan includes an Automatic Enrollment feature which allows for employees to participate in the 403(b) and LSS Retirement Match Plan without taking any action. Once an employee becomes eligible for the LSS Retirement Match Plan, they will be automatically enrolled in the pre-tax 403(b) plan at a contribution level of 2% of wages. If an employee prefers to not participate, or would like to participate at a contribution level other than 2%, they must login to AUL’s portal, enroll and either “opt out” (to contribute nothing) or select a different contribution amount.

LSS Retirement Match Plan +

LSS Retirement Match Plan

LSS partners with our employees who participate in the 403(b)/Roth plans to help them better prepare for retirement. If an eligible employee makes a 403(b)/Roth contribution, LSS makes a matching contribution to their retirement account each pay period.

The amount of the LSS match may differ each quarter (i.e. every 3 months), but effective January 1, 2021 the LSS match is set at a 25% match up to 4% of the participating employee’s salary.  (In other words, LSS will match $0.25 for every $1.00 eligible employees contribute, up to 4% of their salaries.)

Below is additional information on the LSS Match program:

Eligibility Requirements: Employees who participate in the 403(b) are eligible for the LSS Retirement Match if they have been employed at least one year, worked over 1,000 hours, and attained the age of 21*.

Plan Entry Date: Eligible participants begin to receive the LSS Retirement Match on the first day of a quarter (i.e., January 1, April 1, July 1 or October 1).

*Our plan includes an Automatic Enrollment feature which allows for employees to participate in the 403(b) and LSS Retirement Match Plan without taking any action. Once an employee becomes eligible for the LSS Retirement Match Plan, they will be automatically enrolled in the pre-tax 403(b) plan at a contribution level of 2% of wages. If an employee prefers to not participate, or would like to participate at a contribution level other than 2%, they must login to AUL’s portal, enroll and either “opt out” (to contribute nothing) or select a different contribution amount.

Vesting: You are always 100% vested with the money you have contributed in to your 403b or Roth. For the money LSS contributes through the LSS Match, you can become 100% vested as quickly as 5 years but certain requirements must be met, as outlined below.

You become 20% vested in the LSS match contributions after 1 year of service during which you work at least 1,000 hours, and an additional 20% for each additional year of service with 1,000 or more hours. You will be fully vested after 5 years of vesting credit.

*Years of Service Percent Vested
Less than 1 0%
1 20%
2 40%
3 60%
4 80%
5 100%

 

*A year of service means an employee completed 1000 or more hours of service during the Plan Year (calendar year).

For additional details, please refer to the Lutheran Senior Services Retirement Match Plan enrollment booklet.

Hardship Distributions +

Hardship Distributions

What is a “hardship distribution”?  A “hardship distribution” (sometimes referred to as a “hardship withdrawal”) is defined by the IRS as an "immediate and severe" financial need and establishes the allowable reasons for such a withdrawal, which include the following qualifying circumstances:

  • Payment of unreimbursed medical expenses over 7.5 percent of your adjusted gross income
  • Costs related to the purchase of a principal residence
  • Tuition and related educational fees and expenses for yourself or a dependent for the upcoming 12 months
  • Payments necessary to prevent eviction from, or foreclosure on, your principal residence
  • Burial or funeral expenses for members of your immediate family
  • Repair damage to your principal residence resulting from a natural disaster

You will need to prove financial hardship and that you are unable to meet your financial needs another way, by providing some documentation.  Additional information is available at irs.gov. Other requirements, limitations or fees may apply.

Additional information is provided below in the Question/Answer section below:

Can I take a “hardship distribution” from my 403b and/or Roth plan with LSS?  Yes.  LSS’s plan allows for hardship distributions in accordance with the IRS requirements and limitations.

How much money can I withdraw for my hardship?  The amount of your withdrawal cannot exceed the amount of your need.

Can I use the money from my employer match contributions for my hardship?  No, you may only withdraw money that you have contributed.

Is there a fee for taking a hardship?  Yes, and you will be responsible to pay that fee to AUL.

How can I request a hardship distribution?  If you believe you qualify for a hardship distribution, contact us at 1-800-249-6269, Monday-Friday 8 a.m. - 8 p.m. Eastern Time to request the necessary paperwork.

Does LSS need to sign the hardship paperwork?  No, everything can be completed by you and AUL.

Can I take a loan using my 403(b)/Roth money?  No, LSS’ plan does not offer the option for loans.

Time Off Benefits

Time Off Benefits

Paid Time Off (PTO) +

Paid Time Off (PTO)

Full time and part time employees are eligible to receive this benefit. This program will allow you to accrue “paid time off” to replace the traditional benefits of vacation, holidays, and sick time. For each hour paid per pay period up to a maximum of 80 hours (excludes overtime), the employee will receive PTO credited at the following rates below. Employees accrue PTO during pay periods in which they are paid at least 40 hours.

Years of Service Rate Approx. Days/Year for a FT employee (40 hours/week)
During 1st complete year 0.073 19
After 1 Year Anniversary 0.088 23
After 5 Year Anniversary 0.107 28
After 11 Year Anniversary 0.127 33

 

PTO Sell-Back

The LSS PTO Sell-Back program provides PTO-eligible employees the option to sell back a portion of their unused PTO, to provide employees flexibility for how they use their paid time off benefits.  Eligible employees may cash in (or sell back) up to 20 hours of unused PTO every 3 months (i.e. up to 80 hours per year) as long as they maintain a PTO balance of at least 40 hours.


PTO Donation

Employees may donate their available PTO hours to the “PTO Donation Bank”, while also designating that a portion of these donated PTO hours be provided to a specific coworker in need. The PTO Donation Bank may provide eligible employees paid leave time when absent without pay for a serious health condition of their own or an immediate family member.

Employees may choose to make a monetary donation instead if they’d prefer, with a personal check, money order, or a credit/debit card by visiting the Lutheran Senior Services website (“Ways To Give”).


PTO Holiday Supplement

Employees scheduled to work on one of the LSS-recognized holidays may be paid additional hours, through the use of their available PTO, in addition to the “holiday pay” they receive for actually working that shift. Employees must request this holiday supplement in advance using the form below.


Caregiver Me Time

Home and Community Based Services (HCBS) employees in a casual-status “Caregiver” job are eligible for this special paid time off benefit.  This program allows eligible employees to accrue “Caregiver Me Time” hours to replace the traditional benefits of vacation, holidays, and sick time. For each hour paid per pay period up to a maximum of 80 hours (excludes overtime), the employee will receive 0.032 “Caregiver Me Time” hours (which amounts to 2.56 hours for every 80 paid hours).  Employees accrue “Caregiver Me Time” during any pay period in which they are paid at least 40 hours.

Extended Sick Bank (ESB) +

Extended Sick Bank (ESB)

Lutheran Senior Services provides an extended sick bank (ESB) benefit which provides income protection for employees with illnesses or injuries that result in prolonged absence from work.

  • Full-time, weekend-option, or part-time status are eligible.
  • Accrual rate is 0.0345 approximately 2.76 hours accrued for each 80 hours paid.
  • Accrue up to 480 hours.
  • Used for employee’s personal illness or injury. *
  • PTO will need to be used for the first week of illness.
  • Employees will be required to provide physician’s statement verifying their illness or injury, est. length of absence before payment of ESB.

Please contact your Human Resources representative for more information.

 

*In accordance with Illinois state law, employees who work in Illinois may also use ESB for absences due to an illness, injury, or medical appointment of the employee's child, spouse, sibling, parent, mother-in-law, father-in-law, grandchild, grandparent, or stepparent, as well as for providing personal care to these same family members, such as ensuring that family members’ basic medical, hygiene, nutritional, or safety needs are met or providing them with transportation to medical appointments, if they are unable to meet these needs, and being physically present to provide emotional support for family members who have a serious health condition and are receiving inpatient or home care. All other guidelines in the LSS ESB policy apply as they are written.

Bereavement Pay +

Bereavement Pay

To express the sympathy and support of Lutheran Senior Services towards our employees when a family member passes away, eligible staff may receive bereavement pay (rather than using PTO) to tend to their personal and family needs associated with their loss.  The number of paid bereavement hours provided depends upon the employment classification of the employee and the specific relationship outlined below:

Relationship Full-time

(or HCBS employee with an average of 30 hours/week or 20 visits made)

Part-time

(or HCBS employee with an average of 20 hours/week or 10 visits made)

Spouse (Current) 40 hours 20 hours
Children (Including adopted, foster, legal ward and step) 40 hours 20 hours
Children In-Law (Current) 8 hours -
Parents (Including step) 16 hours 8 hours
Parents In-Law (Current) 8 hours -
Siblings (Including adopted, foster, legal ward and step) 16 hours 8 hours
Siblings In-Law (Current) 8 hours -
Grandparents (Including step) 8 hours -
Grandchildren 16 hours 8 hours

 

For more details about this benefit, please refer to the LSS HR Bereavement Pay Policy on LSSLink.

Jury Duty Pay +

Jury Duty Pay

Full-time employees may receive up to two weeks of pay (per year) for time spent on Jury Duty (rather than using PTO).  To help with the cost of parking, transportation and meals typically incurred because of jury duty, employees are allowed to keep their jury pay received from the court as well.  For more details about this benefit, please refer to the LSS HR Jury Duty Pay Policy on LSSLink.

Employee Assistance Program (EAP)

Employee Assistance Program (EAP)

ComPsych

ComPsych GuidanceResources
Call: 866.335.4910 TTY: 800.697.0353
Online: guidanceresources.com
App: GuidanceNowSM
Web ID: LSSLiving

LSS partners with ComPsych’s Employee Assistance Program (EAP) called “GuidanceResources” to provide support and services to all LSS employees and their household members.  The GuidanceResources EAP provides 24/7, free, confidential services to help with all of life's issues, including stress at work or home, strained relationships, parenting/family concerns, conflicts/communication issues, depression/anxiety, budget/financial challenges and many more.  To access services, call 866-335-4910 or go online to guidanceresources.com.  When accessing the program, counseling services are available to you via telephone, text/chat, video calling, or in-person.  All employees (and household members) are eligible to use the EAP starting their first day of employment with LSS.  To access the online resources, please go to guidanceresouces.com and enter “LSSLiving” as the “Web ID”.

Additional resources and information can be found here:

Webinars

Live and recorded webinars presented by ComPsych. Join the upcoming webinars live in-person or revisit recordings of past webinars with these video recordings. Webinars range in length from 45-60 minutes each.

October

10/25 @ 12:00pm: Balancing Work and Life https://attendee.gotowebinar.com/register/6462971555704304144

Using the philosophy that “those who are happy at home perform better on the job,” this workshop was developed for those who feel burdened with too many responsibilities and without enough time for personal enjoyment. This workshop will help participants explore and define home responsibilities, identify career requirements and prioritize leisure time. The resulting better balance will help achieve more in one’s career and at home.

November

11/1 @ 12:00pm: Loving You: Boosting Self-esteem and Acceptance https://attendee.gotowebinar.com/register/4075271005312731404

Somewhere along the way, many of us have replaced our positive self-regard with a critical voice. Like a shadow, it hovers at our side, reminding us of our flaws and our unworthiness. To live a fulfilling, serene, happy life, we must learn to love and accept ourselves, flaws and all. This workshop covers the basics of self-acceptance, factors that contribute to a poor self-image and practical tips for loving yourself unconditionally.

11/3 @ 12:00pm: Managing Holiday Stress https://attendee.gotowebinar.com/register/6670607729538464015

The approaching holiday season brings many expectations. Often this makes us feel like we are being pulled in a hundred different directions. There are office parties to attend, family get-togethers to schedule, children’s holiday recitals and gifts to buy. The holidays can be one of the happiest times of the year, yet it can also be one of the most stressful. Maintaining balance and keeping stress from overwhelming you are the keys to an enjoyable holiday season. This workshop provides an overview of common stressors people encounter during the holidays, and offers “stress buster” tips to help you get the most possible enjoyment out of the season.

11/8 @ 12:00pm: Languishing, Flourishing, and Your Mental Health https://attendee.gotowebinar.com/register/1910869171941467662

Over the past few years, employees have been asked to do more, do their work differently and do better in new and challenging ways, all while managing family life and personal responsibilities that seem never-ending. The feeling of languishing or “will this ever end?” abounds throughout the workforce and can have a huge impact on your mental health. Working on our mental health need not be reserved just for those who are in crisis or who are faced with an official diagnosis: Mental health matters for everyone. This interactive session provides more details and helpful ideas on how to move from languishing through work and life to flourishing.

11/10 @ 12:00pm: Stress: A Way of Life or Fact of Life https://attendee.gotowebinar.com/register/8400845406827062799

All aspects of work and life require stress—everyone experiences it. Experiencing stress is not all bad, but how we perceive stress is what’s important. Stress is our body’s normal response to any extra physical, mental or emotional demand we place on it. This workshop will help you to understand more about stress, identify your stressors and learn ways to cope with and manage high stress levels.

11/17 @ 12:00pm: Mental Fitness for Optimal Brain Power https://attendee.gotowebinar.com/register/9068502952073126158

For a long time, the scientific community believed we were born with a certain number of brain cells and neural pathways and that, once damaged, they could not be repaired. In reality, our brains are much more flexible. Depending on our lifestyle, we can weaken or destroy connections, or create new, stronger ones. Engaging regularly in certain behaviors and activities, like physical exercise, addressing mental health issues, meditation, and learning a new language or musical instrument, support new wiring and can make existing pathways stronger. Essentially, we can slow down or somewhat prevent cognitive decline by doing challenging mental exercises to keep our brains fit for optimal power.

11/22 @ 12:00pm: 10 Strategies for Improving Your Finances https://attendee.gotowebinar.com/register/6321022405865572363

The current economic climate brings both challenges and opportunities from a financial perspective. You may wonder during these challenging times: “What should I be most careful about” and “What should my family and I work towards?” The 10 financial tips discussed in this work shop will get you on the road to financial well-being during challenging times.

11/22 @ 1:00pm: Coping with Compassion Stress https://attendee.gotowebinar.com/register/5362464870235543823

There is a certain type of person who not only accepts the challenges of working in a high stress emotional environment but also excels despite the demands. Whether they are working with individuals who are experiencing trauma, grief, loss, illness or other stressful concerns the people whose role it is to help others in distress are often perceived as dedicated, hardworking, selfless and compassionate. Nevertheless, it is often those whose mission it is to help others who may be at increased risk of neglecting their own self-care. This training will raise awareness of the need to maintain appropriate self-care despite the demands of work and/or the pressures of home life. The course will offer specific tips to encourage self-care in order to maintain high level of functioning both personally and professionally.

December

12/1 @ 12:00pm: Making Connections at work and in Life https://attendee.gotowebinar.com/register/2204745540414565647

Maybe you’re looking to create new friendships. Maybe you’re looking to deepen connections with colleagues. Maybe you’re looking for a mentor in someone you admire. All of these require a degree of intentionality and truly knowing what you are looking for. This training will give practical tips on how to deepen relationships you already have as well as ways to step out of your routine to meet new people who can bring you a satisfying connection.

12/6 @ 12:00pm: Tools to Handle Stress https://attendee.gotowebinar.com/register/8127733315535218189

This Stress Management course focuses on specific, practical activities to reduce stress. Whatever happens to be causing your stress, these techniques can help you cope.

12/8 @ 12:00pm: Managing Worry and Anxiety https://attendee.gotowebinar.com/register/5490901022478306829

Worries are thoughts we have about the future that generate fear. They arrive in the form of a “what if?” and generate dire warnings about terrible consequences that await us. Unfortunately, these warnings we give ourselves are generally overblown and focused on hypothetical problems that probably won’t happen. Chronic worry that begins to impact the quality of life becomes “anxiety” and well-intended suggestions to “stop worrying” or applying common stress management techniques are mostly ineffective. This training will address how worry habits develop and methods of intervening with worry and anxiety.

12/15 @ 12:00pm: Sleep: An Essential Component of Health and Well-being https://attendee.gotowebinar.com/register/2949532727011410702

In the past five years, it has been routinely reported by researchers and the media alike that Americans are notoriously sleep deprived. There are numerous reasons why this may be the case. Yet while many people look towards improving their health via diet, exercise and ceasing bad consumption habits (e.g., junk food, cigarettes), sleep is often overlooked—or is it? Sleep medications will surpass $5 billion in annual sales within the next year. Apparently not only are Americans having difficulty getting sufficient quantities of quality sleep, they are also having difficulties getting to sleep. This workshop provides the latest research findings regarding the importance of sleep and offers participants suggestions on how to improve their sleep according to priority and quality measures.

12/20 @ 12:00pm: Walking for Mental Health https://attendee.gotowebinar.com/register/231119969689307659

Walking is a common source of exercise for many people, and it has well-recognized physical health benefits. But, did you know there are mental health benefits to walking, too? Anyone who walks for any reason could also be enjoying these benefits. This session will look at the benefits of meditative walking and walking in nature. Participants will review ideas for getting started with both types of walks, as well as labyrinth walking. The possible benefits of walking barefoot in grass, known as “grounding,” will also be presented.

12/22 @ 12:00pm: Relaxation “Micro-Moments” and Winding down Techniques https://attendee.gotowebinar.com/register/5187075173401526285

The problem with most attempts to adopt stress-management or self-care routines is that they require time, effort and planning. The reality for many people who have stressful jobs is that they are too physically exhausted and mentally depleted by the end of the day to initiate activities commonly recommended to reduce stress in their lives. The trick is to intervene via multiple “micro-moments” of relaxation or mindful practices which only take 15 to 60 seconds. These moments of relaxation help bring stress levels down during the workday and interrupt the steady escalation of stress that creates physical and mental exhaustion. Also addressed: simple winding-down routines that can end the day in a calming, mindful way.

12/27 @ 12:00pm: Secrets to Self-Motivation https://attendee.gotowebinar.com/register/5830517074557458956

We can do anything we set our minds to. But sometimes it can feel like our brains are working against us when it comes to achieving our goals. Plans to learn a new skill, to get in shape or to save money keep getting pushed back in the hopes that the Future You will handle it “someday.” Your attitude and beliefs about your likelihood of success can predict whether or not you actually succeed. If you actively keep your internal motivation high, you can significantly increase the likelihood of achieving your hopes, dreams and visions of your future.

12/29 @ 12:00pm: Running on E: Adding Energy and Passion to Your Work and Life https://attendee.gotowebinar.com/register/2156032777413823248

Longer hours, increased responsibilities, constant change, accelerated pace of business, intensified pressure…But this doesn’t mean you can’t have fun and enjoy your work. This workshop will help you not only to survive but also thrive in today’s high-pressure world. By unleashing your energy, igniting your enthusiasm and finding fun in your job, you’re sure to maximize your work performance and even enjoy it!

Webinars designed for Managers:

10/27 @ 12:00pm: Mental Health Awareness for Leaders https://attendee.gotowebinar.com/register/8074200293093786125

Managing individuals who may be struggling with stress, anxiety, depression and other mental health concerns can be a difficult balancing act. Your role is to manage performance and to bring out the best in your workforce, but accomplishing this often requires you to express concern and support when employees struggle emotionally. Managers often feel uncomfortable in this aspect of their role and may lack the important skills of “emotional management.” This course covers ways employees may present their distress and offers insights and strategies on forging supportive empathic alliances within the role of manager. The session also identifies common mistakes managers make in responding to employees in distress and explains communication skills that express support and convey positive expectancy. Participants are also given information on how to refer employees to the Employee Assistance Program.

11/15 @ 12:00pm: Self-Care Tips for Managers https://attendee.gotowebinar.com/register/763447424783405584

Stressful situations, whether from internal or external sources, are inevitable in organizations. For some managers, this may lead to over-extending themselves with minimal time for self-care. This training offers tools to help managers cope with stress and thrive in their organizations. Somewhere along the way, many of us have replaced our positive self-regard with a critical voice. Like a shadow, it hovers at our side, reminding us of our flaws and our unworthiness. To live a fulfilling, serene, happy life, we must learn to love and accept ourselves, flaws and all. This workshop covers the basics of self-acceptance, factors that contribute to a poor self-image and practical tips for loving yourself unconditionally.

11/29 @ 12:00pm: Managing Staff through Stressful Situations https://attendee.gotowebinar.com/register/7325320724456645132

When facing heightened stress, employees react in diverse ways. For some, stress leads to a drop off in performance, lowered morale or emotional outbursts. For others, high-pressure, stressful situations actually become an opportunity to shine. As a a manager, it’s difficult to anticipate the multitude of reactions you’re likely to observe during times of stress, and even harder to be equipped with the tools to handle them all. This workshop helps you plan for the expected and the unexpected and provides practical tools for dealing with both positive and negative employee behaviors during stressful times.

12/13 @ 12:00pm: Addressing Employee Performance issues in a Supportive Way https://attendee.gotowebinar.com/register/8244846697078279694

When addressing performance issues, it can be hard to show employees that you care about and support them, while still being clear about problems and expectations. This session offers tools for having supportive conversations in these challenging situations.

Education Assistance

Education Assistance

We encourage employees to continue developing their professional skills by providing educational assistance towards LSS-related skills and knowledge, by offering four different educational assistance programs. Below are general overviews of each program for you to review and determine which program is right for you (you may only request assistance from one program at a time). For more detailed information regarding any of the LSS educational assistance programs, please refer to the formal HR Policies for each individual program. To apply for educational assistance, please visit Workday and submit your request prior to the class or educational program beginning. For instructions on how to apply within Workday, please refer to this job aid: Employee Educational Assistance Program - Job Aid.

In addition, we are happy to provide information and links to some external scholarship programs that may be of interest to LSS staff as well. These are non-LSS scholarship programs, so you’ll want to explore these opportunities by directly contacting the sponsor of the program by following the link to their online information.

LSS Education Assistance Programs +

Tuition Reimbursement
Under the Tuition Reimbursement program, full-time employees may be eligible to receive up to $10,000 in educational assistance if they are pursuing post-secondary education and working towards a degree and/or a certificate that will prepare for them any LSS position. Educational assistance may be provided to assist with the cost of tuition only, and will be paid after the student successfully completes each class. All requests must be submitted and approved before any classes or programs begin. Additional terms and conditions that apply to this program, including requirements for repayment, may be found in the HR Policy "Tuition Reimbursement" on LSSLink, and it is the employee's responsibility to familiarize themselves with the policy for which they must comply.

Nursing Scholarship Program
Full-time nursing employees may be eligible to receive up to $10,000 in educational assistance if they are pursuing a nursing degree (i.e. LPN, ADN, BSN and/or MSN). Educational assistance may be provided to assist with the cost of tuition only, and may be paid to the student upfront (i.e. prior to the class beginning). All requests must be submitted and approved before any classes or programs begin. Additional terms and conditions that apply to this program, including requirements for repayment, may be found in the HR Policy "Nursing Scholarship Program" on LSSLink, and it is the employee's responsibility to familiarize themselves with the policy for which they must comply.

Educational Assistance – Certified Nursing Assistant (CNA) & Certified Medication Technician (CMT) Programs
Under the CNA & CMT educational assistance program, full-time and part-time employees may be eligible for educational assistance to pursue their C.N.A. and/or C.M.T. certification. For a C.N.A. program, this benefit provides up to $1075 towards the cost of tuition, exams and materials, as well as regular pay for time spent in class (up to 75 hours) and clinicals (up to 100 hours). For a C.M.T. program, this benefit provides up to $600 towards the cost of tuition, exams and materials, as well as regular pay for time spent in class (up to 64 hours) and clinicals (up to 8 hours). All requests must be submitted and approved before any classes or programs begin. Additional terms and conditions that apply to this program, including requirements for repayment, may be found in the HR Policy "Educational Assistance - C.N.A. and C.M.T. Programs" on LSSLink, and it is the employee's responsibility to familiarize themselves with the policy for which they must comply.

Ruth & Willis Piehl Educational Awards
Under the Ruth & Willis Piehl Educational Awards program, all LSS employees (except those in a PRN status) may be eligible to receive up to $5,000 in educational assistance for any schooling that will enhance their career options at LSS. The Piehl Awards covers tuition costs (for GED, English as a Second Language, and certification programs), as well as books, supplies, and fees. All requests must be submitted and approved before any classes or programs begin. Additional terms and conditions that apply to this program may be found in the HR Policy “Educational Assistance – Ruth & Willis Piehl Educational Awards”, and it is the employee's responsibility to familiarize themselves with the policy for which they must comply.

External Scholarship Programs +

External Scholarship Programs

GuidanceResources Part of our LSS employee assistance program with ComPsych, the GuidanceResources website provides a lot of quality information and resources, including information and support in finding the right scholarship for you and your household members. Call your ComPsych EAP hotline reserved for LSS @ 866-335-4910 to speak with a representative or visit https://www.guidanceresources.com to see all the information on scholarships and financial aid available.  Simply login to GuidanceResources (to register, use the Web ID of LSSLiving) and click on the “Work & Education” tab at the top and then navigate to “Paying for school”.

Scholarships.com - Scholarships.com is a free college scholarship search and student information resource for finding free financial aid information and opportunities to help pay for college. The Scholarships.com cloud-based mobile and desktop platforms are an easy, fast, and targeted method for high school students, college undergraduates, college grad school students and adult learners to find free college scholarship and grants to help pay for college.  Visit https://www.scholarships.com for more information.

Equity Impact Scholarship - Funded by CommonSpirit Health, Dignity Health Global Education’s (DHGE) partner in workforce development, this scholarship fund was created to help promote diversity, equity, and inclusion within the healthcare workforce and the communities it serves. This 2021 fund spans eight certificates and two degree programs that DHGE offers, with over 1,000 scholarships ranging from $1,500–$9,500. For more information, please review this flyer.  To apply for the scholarship, visit tinyurl.com/dhge2021scholarship.

The information contained in this “External Scholarship Programs” section is being provided as a convenience and for informational purposes only; It does not constitute an endorsement or an approval by Lutheran Senior Services of any of the products, services or opinions of the sponsoring corporation, organization, or individual. Lutheran Senior Services bears no responsibility for the accuracy, legality, or content of the information found on these external sites or for that of subsequent links contained within. Please contact the owner or sponsor of the external site for answers to questions regarding its content.

PerkSpot Discounts & Deals

PerkSpot Discounts & Deals

PerkSpot is a for all LSS employees that provides you (and your family) with discounts and deals for local and national merchants at no cost to you – just another great perk of working at LSS!

Some of the deals you’ll find on the LSS PerkSpot site are special discounts exclusive to this program, and other deals you’ll find are called Perk Alerts. Perk Alerts are deals that exist outside of PerkSpot’s program, but the PerkSpot site makes them easier to find.

This employee discount program helps your dollars go further on purchases large and small – from clothing to automotive, toys to travel, education to entertainment, and more. You can tailor these offerings to your interests; and if you don’t see what you’re searching for, you can ask PerkSpot to add that merchant in the future.

Current deals that are available include retailers such as AMC Movie Theaters, Wal-Mart, Best Buy, most major car brands, Enterprise Rent-A-Car, 1-800-Flowers.com, PODS, Costco, Sam’s Club, World Market, Crocs shoes, and many more. Available deals are always updating so be sure to check back often to see what new deals are listed.

To take advantage of this new LSS discount program, visit the PerkSpot website and create your account using whatever email address you’d like. Also shop and save on the go, with the free PerkSpot Mobile App. To download the app: Go to the Apple App Store or the Google Play Store, and search for "PerkSpot Mobile App".  For more info, please see the handout here.

If you have any questions, PerkSpot has a full-time customer service team. You can reach them at cs@perkspot.com.

Student Loans

Student Loan Forgiveness for Non-Profit Employees

Do you ever want your student loans to end? Thanks to a government student loan forgiveness program for non-profit employers, that could happen for you because you work at LSS. The “Public Service Loan Forgiveness” (PSLF) program forgives the remaining balance on your Direct Loans once you have made 120 qualifying monthly payments under a qualifying repayment plan while working full-time for a qualifying employer. Lutheran Senior Services is a qualifying employer, and so you may be eligible for this benefit as a perk of working at LSS!

How Does the Program Work?

To qualify for student loan forgiveness as a non-profit employee, you must:

  • Have an eligible type of student loan - only “direct loans” qualify
  • Be employed full-time (30+ hours/week) at a non-profit employer, like LSS
  • Make 120 qualified monthly payments (over a 10-year period of time)

What should I do?

Do not wait until you have made the 120 payments – Act NOW in anticipation of being employed by LSS for the next 10 years and of eventually making 120 payments at some point in the future.

To Learn More: Call 1-855-265-4038 and talk with a representative from the PSLF program to answer any questions and make sure you’re fully prepared to take care of this great perk of being an LSS employee.

To Apply:

  1. You can mail this application to U.S Department of Education, FedLoan Servicing, P.O. Box 69184, Harrisburg, PA 17106-9184, or you can create an account on myfedloan.org and upload the form online;

Or…

  1. If your student loans are already with FedLoan Servicing, you can submit your application online through their portal.

Pay Advances

Pay Advances

LSS has partnered with PayActiv to allow you immediate access to the pay you’ve already earned

Have you ever wished that you could access the money that you’ll be paid on your next paycheck but can’t?  Have you ever needed just twenty dollars or sometimes more to pay an expense that can’t wait until the next pay date?  If so, you are not alone.  Approximately 50% of all workers in the United States have less than $400 in savings for unanticipated expenses.

LSS has partnered with a company named PayActiv who provides services designed specifically for these hardships.  We believe the services they offer will help reduce stress caused by short term financial needs like many of us experience.  We are happy to introduce a new service for LSS staff.

What is PayActiv?

PayActiv provides a service that allows staff to receive an “advance” on their wages that they’ve already worked but have not yet been paid.  This is not a loan.  It’s simply an advance on your own earned wages for a “per transaction fee” of $1.00 (with a $5 per pay period cap).  The $1 fee is similar to how we sometimes pay an extra couple of dollars to withdraw cash from an ATM not associated with our primary bank.

How does it work?

Each morning, PayActiv receives a report from our payroll system that tells them the number of hours each employee has worked in that pay period.  Matching the hours we’ve each worked with the monthly demographic report provided to them each week, PayActiv knows how much pay to estimate the employee has earned in that pay period.  PayActiv then reduces this pay estimate by half and displays that lower dollar amount as the amount available for you to receive “on the spot” when you visit their app.  If you want to access that money, you simply pay a flat $1.00 transaction fee.  (There is no interest charged.)  Once you pay the $1 fee, you can make up to 3 transactions against that available balance throughout the rest of that pay period at no additional cost.

For example, an employee who is paid $10/hour visits the PayActiv app on the 4th day of a pay period.  They’ve worked two 8-hour shifts in that pay period so far… 16 hours x $10 = $160.  Half of that $160, minus the $1 transaction fee, would be available for them to get an advance on, i.e. $79.

You may request the money be applied to a pay card of your choosing, transferred to a bank account, and/or withdrawn via participating ATM’s as cash.

How do you pay back the money you’ve accessed?

After each pay period ends, PayActiv will send our Payroll department a report listing all employees and their outstanding balances owed.  The amount owed will be deducted from that next pay slip.  If an employee does not have enough pay to cover their outstanding balance, it will roll over to the next pay slip without any interest or penalties ever being imposed.

For more information, such as how to enroll at no cost, please visit www.PayActiv.com/help or call 1-877-937-6966

 

Need a Ride?

Need a ride but don’t have a credit/debit card?  PayActiv can help with Uber rides – Click here to learn more.

 

Commuter Benefits

Commuter Benefits

LSS strives to provide support to those employees who take alternative modes of transportation beyond simply driving alone in a car. Alternative modes of transportation, such as buses, MetroLink trains, bicycling, carpools/vanpools and walking, can cost much less to do and are also better for the environment. Sometimes it can be challenging and/or scary to try using these alternative modes of transportation though, but these three employee perks provide support and remove some of the risks by rewarding those who already use mass transit or bike/walk to work and providing incentivizes for others to try it out. If you have questions about any of these programs, please contact your HR Director or your ETC (employee transportation coordinator).

Employee Discounts & Perks

Employee Discounts & Perks

Lutheran Senior Services has partnered directly with the following organizations (listed below) to offer special discounts to our LSS employees:

-Club Fitness

-YMCA

-AT&T Wireless

-Verizon Wireless

-Enterprise Rent-A-Car

To learn more about these special deals for LSS employees, please visit the LSS PerkSpot website here.

In addition to the deals included inside the LSS PerkSpot website, employees enrolled in an LSS Anthem medical plan are eligible for even more discounted products and programs (e.g. FitBit, Jenny Craig, etc.). See their flyer for a complete listing of available perks here: Anthem BCBS Discount Programs

529 Education Savings Plans

529 Education Savings Plans

If you have children, you might be asking yourself how will you save enough money for their education? 529 savings accounts can help.  A 529 account is an investment account designed to help families save for education. Most states sponsor their own type of 529 plan, often with special benefits for state residents.  This means that to learn how a 529 plan can best help you, you’ll want to check with either your professional tax preparer or someone who works within your state program.  Since the majority of LSS staff live or work in either Missouri or Illinois, this section of the LSS Benefits Website contains information only on these two states.  Continue reading below to learn a little bit about each state’s program and access links to educational materials and ways to contact their office to learn more and enroll.

Once you’ve enrolled in a state program and opened your account, you can then have money from your LSS paychecks deposited directly into your 529 savings account!  For help setting up direct deposit to make contributions to your 529 savings account, please review the Workday job aide here:  Pay - Add an Account to Your Direct Deposit.pdf.

 

Missouri:

Missouri’s state-sponsored plan is called “MOST”.  Their website is https://www.missourimost.org/ and you can call their office at 888-414-MOST (888-414-6678).  The 529 benefits offered through Missouri are robust and you can leverage these accounts to save for tuition at the following types of educational institutions: 2- or 4-year colleges and universities, trade and vocational schools, K-12 public, private, and religious schools, graduate schools, continuing education courses, and registered apprenticeships.  In addition, you can even save for these additional expenses: books and supplies, room and board, fees, computers, internet access, and student loan repayment.

For more information, please review the overview handout here as well as watch this video here: MOST 529 - You give them the MOST you can - YouTube.  To enroll and set up your account, visit https://www.missourimost.org/ or call 888-414-6678 today.

Illinois:

Illinois’ state-sponsored plan is called “Bright Start”.  Their website is https://www.brightstart.com/ and contains information to help you get started.  The 529 benefits offered through Illinois can be leveraged to save for tuition at the following types of educational institutions: public and private universities, community colleges, trade and vocational schools, and graduate school programs.  In addition, you can even save for these additional expenses: books and supplies, room and board, fees, computers and required software, and student loan repayment.

For more information, please review the overview handout here. To enroll and set up your account, visit https://www.brightstart.com/  or call 877-732-7444 today.

Workers’ Compensation

Workers’ Compensation

LSS’s Commitment to You

Our focus is on you, and our highest priority is to get you the care you need to get back to 100% health when you have experienced a work-related injury or illness.

Our focus on safety is based on our concern for your wellbeing as a person and a partner in our mission.  Employees should look out for one another by anticipating and identifying unsafe acts and conditions.  Any and all safety concerns should be brought to your supervisor or one of the members of our safety committees, and all concerns are appreciated and will be evaluated.  The safety of our staff, residents, clients and visitors is fundamental to the future success of our mission.  We affirm our commitment to providing the safest possible work environment for our employees.

Remember:  The most important priority is that you receive the care you need.  We want you to return to work so you can continue sharing your talents and helping older adults live life to the fullest.

What happens if I am injured on the job?

  • Use the link below to find out what you would do “NOW” when faced with an employee work-related injury or illness. It also includes the LSS procedures for reporting and managing work-related injuries and illnesses.

 

 

Learn more about worker’s compensation

Getting injured on the job is never fun. Use the link below to download our 2-page brochure on Worker’s Compensation. The purpose of this brochure is meant to answer some questions you may have about both the steps in the process as well as general questions about the Workers’ Compensation system. If you have additional questions, please don’t hesitate to contact your supervisor or HR Director – We are here to help you.

This website is intended to summarize your eligibility for company sponsored benefits. The information provided does not constitute a legal document and in any case of conflict the legal plan document will prevail.

Need More Information?

Contact your location’s Human Resources representative(s) with any questions you may have about your benefits.