Medical Dependent Eligibility Verification – DEADLINE EXTENDED TO APRIL 24!

Lutheran Senior Services provides medical coverage for employees and their dependents. If you have a dependent, hopefully you are already aware that we are currently conducting a “Dependent Audit” (i.e. “dependent eligibility verification”) to make sure that your dependent paperwork matches our records.

In early March, all employees with dependents covered on an LSS medical plan should have received a Dependent Eligibility Verification (DEV) packet in the mail at their home. As of April 5th, only 60% of employees with dependents have completed this process. Employees need to provide appropriate documentation to verify that each of your dependent(s) is eligible for plan coverage.

We are pleased to announce that the original deadline of April 10th has been extended, and you now have until April 24th to complete this very important process. But please don’t wait – If you do not complete this process to verify each of your covered dependents by April 24th, their coverage will end May 15th.

You have three options for submitting your documents to Mercer. You may send your information by:

Please contact Mercer’s call center directly if you have any questions, by calling 877.858.9107 (8am-5pm, M-F), or speak with your local HR representative.